This policy guideline explains to customers and clients, how to make a return, exchange and/or refund on purchased goods and services at astroimran.com. Please carefully read and follow the guidelines.
I belief in fair dealing, and value the satisfaction of my customers and clients, so feel free to contact me at email@example.com.
A) Return and Refund Policy for Virtual Goods and Digital Products
- All eBooks and other similar virtual/digital products can be exchanged within 10 days of purchase without any additional charges or condition, provided the sent files or their codes, passwords or links are found corrupted, damaged, incomplete or inaccessible.
- All eBooks and other similar virtual/digital products can be returned and refunded within 10 days of purchase, provided the content material inside purchased items do not match the description.
- You can also claim a fresh copy of purchased eBook and/or similar virtual/digital product within 10 days of purchase, provided you have not accessed and received it due to valid technical reason associated to internet, server, website, mailbox or downloading.
- Written Astrology Reports of any type, cannot be exchanged, returned or refunded, as they are unique to everyone. These reports are composed after rigorous analysis and spending lot of time. Their outcome are depended on various factors, especially on provided date, time and place of birth. Please read the disclaimer along with purchased report.
- However, you can duly claim a fresh copy of purchased Astrology Report within 10 days of purchase, provided you have not accessed and received it due to any valid technical reason associated to internet, server, website, mailbox or downloading.
- In said above cases; please update me at firstname.lastname@example.org from the email address you made purchase. If your case is found valid then a fresh copy of virtual/digital products shall be sent to you. However, the resent item will be similar, what you ordered earlier.
- For any issue regarding money transfer, please follow the terms and conditions, and return and refund policy of your bank, financial institution, credit/debit card and online payment system.
B) Return and Refund Policy for Physical Goods and Non-Digital Products
At present, no physical good and/or non-digital product is listed here for shopping.